ASUS WebStorage Sync Agent questions & answers

Creates cloud-based backup copies of data
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Question by Guest
81 views
June 16, 2023
Pooja Bajaj
Answer by Pooja Bajaj

To open the zip file downloaded from Asus WebStorage, you can use any file compression software such as WinRAR, 7-Zip or WinZip. Right-click on the downloaded file and select "Extract" or "Unzip". Choose the destination folder where you want the extracted files to be saved.

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Question by Yvon JOSEPH-HENRI
38 views
August 23, 2021
Pooja Bajaj
Answer by Pooja Bajaj

To recover your member account for the "ASUS WebStorage Sync Agent" program, you can try the following steps:

  1. Visit the ASUS WebStorage website and navigate to the account recovery section.
  2. Follow the instructions provided to recover your account. This may involve providing your registered email address or username.
  3. If you are unable to recover your account through the website, consider contacting ASUS support for further assistance. They may require additional information to verify your identity and help you regain access to your member account.
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Question by Pat Marley
331 views
October 9, 2017

I have updated files in my Sync Folder on the Windows 10 PC, but no sync occurs.

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Answer by Sean Hill

Most of these applications that deal with file synchronization can simply be triggered using an option found in the menu when you right click its icon in the system tray or simply restart the application. Close it normally or use the Task Manager to force close the application.


Restart the application, make sure that you are connected to the Internet and the synchronization will start automatically for Asus WebStorage Sync Agent.

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